FAQ

What is the difference between subscription and rental? Is it the same thing?

When renting a bike, a daily fee is charged and an end date is used to calculate the overall charge, which tends to be substantially higher. Cost for rentals are often paid upfront. With a subscription, it is flexible and lasts as long as you need to use the bike, there are no lock-in contracts, and payments are processed weekly.

How much does it cost to hire a food delivery bike with Nibble?

All-inclusive weekly subscriptions from our Newstead branch, Brisbane: scooters and motorcycles $109 per week. Bond $390.

What do I need to hire a scooter?

To hire a scooter with Nibble, you need to meet the following requirements: Hold a valid Australian or Overseas Driver Licence. You will require a valid Motorcycle Licence if you hire a bike that is more than 50cc. You must also be 18 years or older and have an Australian bank account.

How do I use the scooter for food delivery?

You can use the scooter to deliver food for popular platforms like Uber Eats and DoorDash. You need a copy of the Insurance Certificate and Registration Documents to sign up as a rider. We will provide you with these documents once you've signed up.

Which scooter is best for Uber Eats?

All our bikes are suitable for Uber Eats. You can choose from a range of models available to view here. Our fleet is petrol only: mostly 110cc Honda and Suzuki scooters, 125cc motorcycles, and 50cc scooters for riders with a car licence (subject to availability).

Will I need to buy insurance for the bike?

Nibble Insurance covers you and your ride, whether it’s a bike, scooter, or motorcycle. You’re protected if you’re injured in an accident, if your bike is damaged, or if someone else is injured as a result of an accident involving you. However, damage to another person’s property (including vehicles) is not covered under this policy. If you’d like protection for property damage or full third-party liability, you’ll need to arrange your own third-party insurance separately.

What do I do when the scooter needs servicing?

At Nibble, we take care of the servicing and maintenance. The cost is included in the subscription, so you pay no additional fees. When you pick up your bike, there will be a service sticker placed under the seat with the details of when your next service is due and a QR code which can be scanned to make a booking (link to book a service). Your service can be at a time that is convenient for you, simply choose a drop off location, date and time that works for you.

Can I ride the scooter with my friend?

Absolutely! You can invite a friend to ride with you. However, please notify us in advance. You must fill out a form that covers your friend under our insurance policy in case of mishaps. If you plan to ride with a friend, you should rent at least a 110cc scooter or motorcycle. A 50cc is appropriate for single-seat riders only.

When can I return the bike?

Please return or swap at our Newstead branch, 40 Waterloo Street, with 24 hours’ notice after the 14-day minimum hire. Book via Ride with Nibble at nibblebikes.com.au/book.

How can I contact Nibble?

You can send us an email at support@nibblebikes.com.au. Subscribe to ride today!

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