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Nibble Bikes Fee Chart

Overview
Below are extra fees that may apply during or after your rental with Nibble Bikes. We may charge these to your card or bank account on file, and we’ll send you an invoice. If you don’t pay by the invoice due date, we can charge your card or account. Fees may apply after return for fines or damages found later (clause 5.5).
General Fees
These fees apply to all rentals (e-bikes, 50cc scooters, 110cc scooters, 125cc motorcycles).
When Payable
Amount

Dishonored Direct
Debit Fee

If a Direct Debit payment dishonours due to insufficient funds

$15.00

Fine processing fee

Fuel Fee

Upon us receiving a fine or traffic infringement notice relating to the bike during the Rental Period

$25.00

Cleaning Fee

Lost Key Replacement Fee

Vehicle returned without a full tank of fuel

Security Bond

Third Party Excess

Vehicle returned without being sufficiently cleaned, excluding fair wear and tear

Amount to refuel, plus a $10.00  service fee

Loss of keys during the Rental Period

$20.00

$250.00 per key

$200.00

$1,000.00

As shown in the Rental Agreement and will be refunded in full if no money is outstanding and no damage has been caused to the bike apart from fair wear and tear

$80.00

In the event where a Third Party makes a claim for damages to their property, if the damages are less than the excess, you pay the lower amount

If roadside assistance is required for breakdowns that are not deemed either a mechanical or manufacturers fault

Roadside Call-out Fee

Late Service Fee

If the bike exceeds 500km kilometers past its service due date, you will either pay the late service fee or pay for any repairs required due to the missed service, whichever is greater

$150.00 and/or any repair costs

Fee

Service Booking
No-Show Fee

If you do not attend or reschedule your service booking within 24 hours

$25.00

Lost or Damaged Accessories

In the event you lose or damage any accessories, excluding fair wear and tear, you will be liable for the replacement costs

$100.00 Helmet
$50.00 Insulated Bag

Cancellation Booking Fee

The booking deposit will not be refunded if your new hire booking is not cancelled or rescheduled within 48 hours

$50.00

When Payable
Amount & Clause

Dishonored Payment Fee

If a payment is declined

Amount: $11.00

Clause: 5.2

Toll Invoice Fee

Fine Processing Fee

If a toll payment is declined

Amount: $5.00

Clause: 5.7(c)

Fuel Fee

Early Cleaning Fee

For each fine or notice, even after return

Lost Key Fee

Roadside Call-out Fee

If scooter/motorcycle is returned without full tank

Amount: $25.00

Clause: 5.6

If returned not clean (normal wear okay)

Amount: Refuel cost + $20.00

Clause: 6.2

Amount: $20.00

Clause: 6.2

Amount: $77.00 per key

Clause: 7.2

Amount: $88.00 + $2.00/km beyond 30km

Clause: 10.2

If keys are lost

Amount: $0.10/km beyond 300km + repair costs

Clause: 8.2

For breakdowns not due to mechanical faults (up to 30km)

If service is overdue by more than 300km

Late Service Fee

Service No-Show Fee

If you miss or reschedule service without 24 hours’ notice

Amount: $25.00

Clause: 8.4

Fee

Lost/Damaged Accessories

If you lose or damage any accessories hired from Nibble Bikes, the following fees will apply.

Amount:

Helmet: $120.00
Delivery Bag: $65.00
Gloves: $50.00
Security Lock: $75.00
Phone Holder: $35.00

Clasue: 7.2

Replacement Number Plate Fee

If number plate is lost or stolen

Amount: $85.00

Clasue: 7.2

Notes:
  1. Fees are charged for issues like fines, cleaning, or lost items. Damage to other vehicles or property and external towing/storage costs are not covered—you pay these separately (clauses 9.1, 11.1).
  2. See the Plans Page for Security Deposit and Excess Fee details.
  3. Check the rental agreement for full terms.